Our Reviews

1st day... Supposed to be 90 min fix on recall issue. Scheduled weeks out for me to drop truck off in morning and get back that afternoon. Didn't happen. Not even a call or call back after calling several times that day to check on truck. Find out never touched the truck that day, very unhappy. Got it back 2nd day. Issue was fixed. Service member apologized and offered free oil change service for mishap. So overall happy truck is fixed and Howard was very nice, but not happy at all about how 1st day was handled

Adam took care of my appointment and notifying me when my car was ready.

Appreciate Mitchel and Zach for addressing my truck and tracking down the part I needed to put me back in my vehicle fast!

always a pleasure to see your team at work and doing a fantastic job

The service person that I was dealing with talked down to me as if I didn’t know anything. I don’t know if he does that to all women or not, but that really rubbed me the wrong way. If I ever go back there I will not be working with him again.

It's always such a pleasure to have my vehicle serviced here at your dealership, especially working with my service advisor Howard Bush. Very courteous and professional is the reason I keep coming back! Thanks 🙏!

Good experience. George Whitt was helpful with all request and did a great job getting me acclimated to the new GM set up

Brought my car for two things to be fixed no lights on car silence and had multiple things fixed not needed suv sound badly very disappointed in the service that was rendered!! The first technician tore up my vehicle!! The suv sounds like truck motor

Howard Bush is the best at keeping you informed about your vehicle.

Prompt, efficient, accurate service

Chris was great very attentive and kind,excellent customer services.

Friendly excellent service knowledgeable staff

Amazing!

I deal with John Karvelas. He is the most professional sales person that I have ever worked with. Very knowledgeable and not pushy. Your organization is lucky to have him.

Some things are different from Bradshaw, like the snacks that would, but the service is the same as well as the wait time, I drive from Anderson, SC for both my truck, and my wife's car for the service.

I was lied to and stolen from. My service person Tyler was also so dishonest, disrespectful and raised his voice at me in front of my husband. It took my husband a lot of control not to say anything and walk away. I was charged for an item that my warranty already paid for so you made twice the money. It’s fraudulent and I took it to my credit card to dispute since the service manager won’t return my call. Absolutely the worse dealership I’ve dealt with. Tyler is giving you, the dealership, a bad name. I will tell everyone to be on the lookout for scams and lies. I need my money refunded asap. My car is almost paid for and getting ready to trade it in but I will not be buying from you.

Adam is a great service advisor with excellent customer service skills. He always takes great care of me and is a big reason why I return to Fred Anderson.

Personal and professional

My vehicle was repaired to Chevrolet specifications. I appreciated all the help I received from the staff.

I had to wait 15 minutes for someone to recognize me. I think you proably need more help on Saturday. Once I was noticed your personnel were very polite and courteous.

From the start George was incredible to deal with. This is where I will do all my business from now on! Top tier service!

Horrible

service was ok, could of heard back more on issue, and been a bit faster. service didnt wash vehicle after having for 2 weeks.

Made an appt. Took the dealership days to even look at it. Didn’t keep me updated at all. I had to call multiple times and never even received a call back. I talked to my advisor twice. Once to tell me who he was and the second time to see if the car was done. When I went to pick up my car no one went over anything with me just had me sign and my advisor was nowhere to be found. I have had GMC and Chevy vehicles for over 20 years and this dealership had to have been the worse experience out of multiple across the count

Vehicle exhibited a squeaking noise in the breaks, the issue was reported before the service and highlighted in the appointment. Unfortunately, after the service was concluded the squeaking noise continues and still to date we do not have any feedback from the dealership on how to move forward. Truly disappointing on a new vehicle.

Great customer service

The service was good. Wait time was appropriate for what I had done.

Clean, friendly, fast service

Got an oil change using maintenance contract. Service agents were good but seemed to be missing some cohorts. My service appointment was addressed professionaly and quickly. I was out in less than an hour.

All ways satisfied when I leave the dealership. They take care of their customers!

Good experience

You guys are always so friendly and non- pressuring. The guy that checked me in/out was wonderful. I will recommend you guys. If/when I buy another GM product I will come to you guys.

Everything was great

Pleasant experience. Only criticism is I was sitting in my vehicle and someone had to point that out to a service advisor. I had an appointment. Otherwise service was prompt and courteous!

I made an appointment for repairs on vehicle, and it set for 24 hours before anyone looked at it. Once someone did look at it, it was repaired the same day. Scheduler should coordinate better with service department to avoid delays. Some customers have to get rentals for means of transportation and don't want additional fees because their vehicle wasn't addressed the day of appointment.

Brought my 2011 Tahoe in with electrical problems . Service department was more interested in finding problems with shocks and other money making issues than what I brought it in for . After directing my questions to the service person specifically for the electrical issues - his response was that it could take thousands of dollars to figure out where the problem was . I just paid the $175 for NOTHING , and took my car to another shop and will never go back to Fred Anderson of Greer for service.

My car had been stalling and there was a check engine light on. I figured bringing it to a Chevy dealer would be the best option. Unfortunately for me and my family it hasn’t been a good experience. The car was serviced and the problem was not fixed I am having it towed back today and the car was in the shop for 3 weeks . Got the car back 3 days ago and it’s already on its way back . I’m upset and stressed from this situation. I look forward to a follow up with the team and management at Fred Anderson of Greer Chevy . Thank you

Always a good experience.

My car is in for body repairs due to a collision accident. The service manager has been professional and provides timely updates.

It took to long for someone to get to me and another customer. After paying 175 for a diagnostic. Problem still wasn't fix. Price for diagnostic outrageous. When you use state of the art equipment.

It was great

Michael, our salesperson, was fantastic! He is very knowledgeable and detailed oriented!

Every thing went as expected. I got a deal than I could go with an your dealer ship got what they needed to make the sale

I appreciate Tyler Bullard and his colleagues providing me clear and thorough advice on car for my car, as well as keeping me informed of the day’s maintenance progress.

They were late opening by 10 minutes when I dropped my vehicle off and when I picked it up. They didn’t call me when my vehicle was ready. I had to call them. They didn’t even check the tire pressure or top off the windshield washer fluid.

Very professional service, follow up and follow through. Friendly and helpful service. Very knowledgeable sales and service employees

Like being able to set up appointment online. J was excellent to work with.

George and Erin were great to deal with! Entire process was smooth

Very timely

John Kennedy was my sales Professional. I hope all your sales Professionals are as great as John Kennedy. Took the time to explain everything to me thru the whole sale.

I am on a very tight schedule. John worked with me on my time schedule. He was a pleasure to work. He was very informative on all the questions I had about the GMC's and Buick's that I was interested in. After deciding on a vehicle John worked with me to get all the paperwork completed again at my timing. Erin in finance was also a pleasure to work with. She was very informative on the details and explained as she went through the process of getting my lease complete. Both John and Erin are great assets to this company.

I received an appointment for service to my 2014 Enclave quickly. I was taken care of by Mitchel Summers who recalled there was a recall on the Drivers airbag. I was shuttled home by a pleasant gentleman and was picked up the following day and returned to pick up my car. A pleasant experience and nice visit with my nephew Terry Scruggs while my car was cleaned.

Needed my oil changed and tire rotation and check front end alignment all got done in 1 and half hour gave me time to look at new vehicles which is what I love to do

Did good

I received coupons from Parks Buick all the time but Fred Anderson is closer to me. I have ask the sales each time about coupons and they say you all send by email but I never receive any. I will more than likely have to start getting the service done at Parks.

It was a great visit it was timely I was very pleased

I had a 7:30 appointment for an oil change which I was on time for actually I was early.I was the second to come through the door when it was raised.I saw other customers come in after me and leave before me.When I finally asked about the situation I felt that the technician was nonchalant.tell me why did my oil change take over 3 hours?It definitely left a bitter taste in my mouth!!!!

Mitchel did a pretty good job keeping me informed on the status of my truck for the 4 weeks y'all had it. Then when I came back to have the TPMS relearned Howard radioed a tech and they took care of me right then and there.

all was great and very nice

Great as always

Plain and simple, if you bought A GMC and you didn’t buy it from Fred Andwrson GMC in Greer you paid too much for it, With everything going up but the paychecks doesn’t it make sense to get the most for your dollar, shop Fred Anderson GMC Greer SC and the mission is accomplished, No haggle, no nonsense just straight up common sense,

All the people was so nice

Tyler was very helpful.

Exceptional service from start to finish. Regular updates were provided during the entire repair process. Mr Todd Ulmer was a pleasure to do business with. Very professional, respectful, and courteous. I highly recommend this collision repair facility.

The staff was friendly and great service

Oil change and routine tire rotation

in no way would i tell anyone to take your auto in for service at Fred Anderson in Greer SC the service guy withe the last name bush is horrible maybe you guys can tell him gmc app lets u track your auto now what a liar he was.

Mitchel Summers was awesome and had great customer service. I wasn’t there along. In and out.

Dropping off vehicle was a breeze. Picking up vehicle is where I had a problem. The service person that helped me was steadily cramming french fries in his mouth while getting my paperwork ready. This is very unprofessional.

Great Staff

Convenient service done in a timely manner.

It was a great experience 😊No pressure, friendly and helpful staff. The wait room is very nice TV, free refreshments and comfortable chairs.

Quick and great service

Brought my car in for scheduled appointment and was taken right in. Howard Bush checked me in with thoroughness, professionalism & courteous service. I waited in the customer’s lounge which was stocked with complimentary drinks & snacks. Upon check out, Howard made sure my Fred Anderson coupons were applied to yield the best savings.

I love the way you take care of your customers.

Was initially told a rental would not be available until 4/1 but my service manager advised me to call every couple of days and I did and I was serviced sooner

I don't like leaving negative reviews but at this point I feel as though I have no choice the representative named John in your service department is one of the worst individuals I think you have representing your facility. My truck ended up staying at your facility for roughly 36 hours because of the lack of care and response that I receive John and no point in time did John provide any kind of good service to me at all. I called at least four times each time I call John was on the phone call when I called at 5:45 John was in a meeting so out of the three phone calls made to John he ignored each one because I never received a phone call on the last attempt he was at a meeting I did reach an individual by the last name of bush and he was very helpful I am appreciative of that but I explained my displeased with John and he said that things would be looked into but no matter what he would give me a call the following day and the best part about the service I received at Fred Anderson is that man kept his word and that was appreciated everything else I don't think I will be bringing my truck back

Howard was excellent, great communicator and excellent service.

I brought my new 2025 Equinox in for the first complimentary oil change. Mitchel Summers greeted me and he actually remembered that I previously owned a 2022 Trailblazer that I traded into Fred Anderson. Mitchell was very personable and very easy to deal with. The experience went very well and I was even texted a video that the technician took, showing me the evaluation of my Equinox. I moved from New York in May 2024 and this dealership is by far much superior. The people who handle receiving the vehicle are pleasant. The waiting area is nice ( coffee is always available) and Mitchell has always given me very excellent service. I have had very good interactions with both Sales and Service with Fred Anderson Chevrolet. Good Job.

Mitchell kept in touch with me with all updates on my car. Very knowledgeable and friendly.

Lack of communication the why messages left in voice Mail forever to inform in a timely manner.

Took care of bussiness while i relaxed in the lounge

Good

My appointment was at 9:30 but didn’t get in till 10:30.

Scheduled an oil change and requested a shuttle so I could just drop off the car. Was told it would be 1.5 hrs until they could get a shuttle even after calling in advance so I had to take an uber. Chris was rude and never called me to tell me my car was ready.

Howard Bush was very helpful and I appreciate his help.

It was a fast and very professional experience, salesperson was very knowledgeable . will deal with them in the future and refer people to them .

Howard (service writer) was great, as always!

Tyler and the young man he was training were courteous, knowledgeable, and professional the entire time of my visit. The operational condition of my vehicle was discussed and the need for additional services was explained. A later appointment will most likely be scheduled when convenient.

It was ok. The last time was a little more friendly. This time the person who took care of me wasn’t as friendly or talkative. I did not buy my equinox at Fred Anderson but at Parks. When I went to Fred Anderson originally the salesman didn’t seem interested in what we wanted (a lease ant the time) and was engaged with another customer at the same time. I don’t go to Parks Chevrolet because it’s 35 minute ride compared to 8 to Fred Anderson. The rep when I was at the Greer location did let me know the maintenance package I purchased when I bought the car was a lot less than than what his dealer charges and they have to honor it. I thought that wasn’t necessary. Chevy is Chevy.

Jason Scarborough was an excellent salesman, getting straight to the facts and not trying to pull the veil over my head. Very considerate, helpful and able to help me get what I wanted.

Danilo Gomez did a great job, he was very professional, knowledgeable about the truck I purchased. It was a very pleasant purchase and everyone we had interactions with were knowledgeable and courteous. Will definitely buy from Danilo Gomez again

All good. very satisfied with the staff and service.

Maintenance work was projected to take 3 hours in labor and was completed in less than 4 hours at the original costs—great job! A personal pet peeve is the driver's seat being moved from its original position without any attempt to return it to its original position after completion of service. Insufficient room for my 6'2" frame to get in without adjustment was annoying. Understand that the height difference between different drivers may require adjustment of the driver's seat to be safe for another driver, but to not even attempt to restore to put back in close to the same position is unacceptable in my opinion for a dealership striving to provide the best customer service possible. Also, there was no oil change reminder sticker on the front windshield, which had been there previously after an oil change. Mitchel Summers did a superb job as my service manager, explaining everything being done, projecting the time involved for services, and showing detailed costs before starting work as well as answering my questions.

I broke down in s Carolina and had to have 2500 gmc Sierra diesel towed to closest gmc/Chevy Dealer for repair. Tow truck left truck there, I notified them it was mine and how it ended up there. My Dealer is got truck from had them to repair it...fuel control module and got me back running ....thanks

They did a really good job...

Great customer service

Howard in service did a great job and addressed all my concerns. Thank you.

I really enjoy going to this specific dealership because customer service is always amazing. The only downfall is they are understaffed I believe because service does take more time than usual.

Howard did great ! Will be back to drop off in June to address the warranty items

I was very pleased with your dealership. Ashland was super. No pressure, very helpful. JB was great to. Willing to help anyway they could. I will definitely keep your dealership in mind for the future as well as telling my family and friends how great y'all are.

Service advisor was unable to do anything. It took 40 mins to complete pick up process with the SVC Mangers help. I had a problem with the Tire pressure monitoring system and he was unable to give me any kind of estimate other than verbal nothing written couldn't tell me what was wrong just a number how much cost to fix it.

Quick and efficient

Cody was awesome. I originally called about a lease and he called me and explained lease vs buying and made me understand leasing wasn’t the good option for me. He made the buying super easy and smooth and communicated with me consistently. I would recommend anyone to buy a car from Cody.

The facility is very clean and my advisor was very professional.

Very pleasant and timely service

Polite & friendly service person. I enjoyed getting the video from the tech who was working on my vehicle.

The appointment and service was on time and very efficient. No problems.

I brought my Equinox in for an oil change, tire rotation, and new wiper blades. My service writer, Corey Schrier, was very pleasant and easy to work with. The work was completed, and I was on my way in less than 2 hours.

Tyler was great! He made sure that I was seen in a timely manner

great service

The salesperson and person were super nice very helpful took time to answer my questions very knowledgeable about the car and I feel like if I needed something they would be more than happy to help me with it

I purchased a new vehicle from Fred Anderson Chevrolet in Greer, and this was my first maintenance visit for the vehicle. I was totally pleased with the service! All service work was done well, which is the most important thing, but I want to add a special thanks to the employee who answered my questions related to the vehicle's infotainment system. I appreciated that extra step.

Our salesman John Kennedy was great as he made the whole experience of buying the chevy Blazer great.

Good service and experiencie.

I work with Howard Bush. Excellent service. Would highly recommend the dealership.

Oil and filter changed in timely manner. Customer Service were very helpful and took care of all our needs.

Everything was great.

It was great

Prompt diagnostic brake service

THEY WERE ABLE TO FIND AND OBTAIN THE CAR I WAS LOOKING FOR

I had an exhaust problem that was repaired, I took a little longer than I expected.

Chris gray is great

Howard Bush is the best. He stayed late so I could pick up my truck at 7pm. Every other aspect of his service was perfect, also. Keep that man!

My Cadillac CTS would not start and after checking out the battery and a few other things, I determined that the problem was something that I probably could not fix myself. Since I have taken the car to this dealership since I purchased it, I called to see when I could get in. They told me to bring it in that day and they would set up the appointment. I called a tow truck and had it taken to Fred Anderson. I went to the dealership as well and talked to Howard, the advisor that I always use and went over a few other things to have done while it was in the shop. He took care of everything, and I was on my way. As I stated, I have been getting service there for years for both my cars and have always trusted them to take care of me.

They did a wonderful job with my warranty repair. The service advisor, Howard Bush kept me up to date with the status of my car and made sure I knew what was going on. I will definitely use Fred Anderson Chevrolet again for service on my Suburban

Ok

Had appointment at 8:30, it was 8:50 before anyone ask to help me.

My 2021 Yukon SLT is currently at the dealership with steering issues which I have encountered since day 1 the vehicle was purchased. I had to return the vehicle 2xs after purchase for same reason. Now the dealership is telling me that I may be responsible to replace the rack and pinion which comes to about 3500.00. I have only had the vehicle a year and some months. I also read there was a recall on the steering. I am currently waiting for the representative to reach out to me concerning the repairs that I do not think I’m entitled to pay. I have a warrant on the vehicle but unfortunate for me, the warranty does not cover. I have spoke to the used car manager and he is currently addressing the issue as he stated I should not be having steering issues with such late modeled vehicle. So to ask my opinion on the matter at hand, I do not have words right now. The representative was nice.

Mitchel Summers did an exceptional job as my service advisor when I purchased four new tires! He answered all my questions, addressed my limited concerns, and reviewed my upcoming maintenance recommendations.

They were supposed to put a front tag bracket on my new GMC but said they forgot and I could wait a couple hours. I am using a closer dealership to get this done.

Our Sales person, George Witt, presented himself to us very well. He was always courteous, greeted us by our name, and did an exceptional job in helping us to purchase a vehicle from the Anderson GMC dealership. No high pressure sales, very accommodating with time during the sales negotiations, and honest, (if he did not have an answer for our questions, he was able to go to the support staff and get us the answer). Jeff Plunkett, the General Manager, also introduced himself to us and made us comfortable with purchasing a vehicle from the dealership (our first time buying from a Fred Anderson dealership). We will definitely recommend the Anderson GMC dealership to our friends. Thank You Fred Anderson GMC.

I live in CHARLOTTE, the headquarters of 2 of the largest Automobile dealerships in the USA. My most recent new vehicle purchases are from Fred Anderson dealerships in Greer, SC and Raleigh, NC. I initiated my contact with these stores on-line. In each case, we agreed on price prior to my going to the dealership. With my most recent purchase in Greer, SC, I was in and out in of the dealership in less than 90 minutes. If you know what vehicle you want, give Fred Anderson the opportunity to win your business. You will not be disappointed.

Service is pricey.

Quick, thorough, and plea

Working with John K and Mike the manager. Was awesome. They were very helpful gave us options to look at and kept us informed. When a vehicle wasn’t available but one similar was but was a little more in price they worked with us to get the price that worked for both parties. The experience at Fred Anderson was awesome and will be buying future vehicles from you again.

Very professional and courteous service from John K in sales as well as the entire staff. Process was efficient and well organized. Will definitely recommend.

Beautiful facility Friendly sharp team and great attention service

Chris Gray does a great job and just appreciate his ownership of the details and does the small things that help a disruption go smooth! Thanks.

Company car iWork in everyday. Car was returned to me without the license plate without any explanation or fix to the problem. Not even a loner. Poor

Service tech was courteous, got me in and out in a timely manner

There was a little wait time even tho I arrived at designated appt time which is unusual. Chris Gray took very good care of my needs. I liked the video of the mechanic checking under my car for any signs of problems.

Awesome to work with and explained everything in detail as of what was going on. Turn around time was faster than what they said too!

Overall great experience.

Great job and quick service. The addition of the video that detailed the inspection along with sound was a welcome addition.

Daniel was an amazing help. Got me exactly what I wanted with ease. It was a great experience.

Job was completed in a timely manner...

Vehicle was done very quickly. Great staff and techs. I never hesitate to take my 19 Corvette ZR1 in for service there.

Great, professional, prompt service!! Highly recommended!!

Very fast and great service

The service representative was nice and thorough but the actual diagnosis of my vehicle was not thorough. They said it was my windshield that caused the leak but didn’t look any further. It was not the windshield.

Mitchell is THE MAN! I had a transmission issue and he had me back on the road in just a few days. 10/10 Highly recommend!

They finally replaced the part of my dash that was broken on my last service visit.

All the staff were excellent, very friendly, and the process was quick and satisfactory.

Everything was completed before the estimated time.

Great

Friendly people who took the time to explain what was done to my car.

Mitchel is great - very professional and nice. I loved the video of my car! However, I would have appreciated a little more explanation of what they were looking at/for. I understand that would be more time consuming but even a little would make a better customer experience. I love being able to drop my car off the night before. Everyone was very courteous and it is so appreciated.

I worked with Carter who did a great job I was serviced and out in about an hour. Until I drove 2 miles down the road and a low oil light came on. So I drove back to the dealership, we checked the oil in the lane and there was not any on the dipstick. We took the truck back into the service bay, where a technician checked the oil again, none registered in the dipstick. So we were atleast 2 quarts low I made the team drain the oil, and refill it completely as there’s no way to verify they changed the oil or even added any Chris G worked with me to make it right covering my next oil change. But in all honesty I think that wasn’t enough as I had already paid for this oil change and services were not rendered. Nor did your techs service the truck fully.

I had a wonderful sales person named Daniel who I would give a five rating to. My problems came in when I would go to sign the papers. I bet I signed 3 or 4 different deals. It made me feel as if they were trying to get one over on me. I’m a widow so I didn’t have a man to go with me to buy the car. I question their ethics.

It’s now my favourite dealership

Service manager Howard Bush provided great communication!

Easy and fast

I was a little early for my appointment but they got right on it waited about 45 minutes I was ready to leave good job

Hassle free, great customer service. Seamless experience, salesman and manager were very friendly and not “pushy” I would definitely return here if I needed to purchase again.

Scheduling the Silverado's first service was not a great experience. My Chevrolet app tells me to call. The answering machine tells me to use the website. The website wants me to advise myself as to what services I want. A doom loop. Now I know how to do it. Call the advisor directly.

Howard was great kept us informed on everything.

Took in on time and work was done in expected time frame very nice and police service advisor

Very pleased with the way Daniel worked with us to make the best out of a difficult situation. The team stayed focused on customer service and we really appreciate it.

My truck was in the shop for a month which is aliitle too long for the repair needed. I checked on the internet and it said it is about a 3-4 hour repair. Truck is good now and I’m happy. Service advisor Howard bush is a wonderful employee of your company.

No pressure helpful and knowledgeable sales rep

Very pleased with Service Technician as well as service.

Met my expectations

They diagnosed the problem,serviced the vehicle and when the parts came in they repaired the problem all within a few days. Everything works great,I'm happy.

Everything was excellent. Great communication quick service.

JB was very knowledgeable about all the cars. He was extremely helpful and accommodating! He was a pleasure to work with. All the associates were very nice and knowledgeable.

Fast efficient

Scheduled appointment at 3:30.My truck was still inside at 5.Finally got my oil changed and I was leaving at 5:20.

My understanding was the whole driver side mirror was supposed to be replaced and although the main issue was fixed, the chrome part of the mirror was not replaced and the old one was just put back on with all the tape marks and scratches it had. The tech tried to clean it up a little bit but still it just seems like the bare minimum approach to save a couple dollars instead of just doing what makes sense and replacing the whole unit. Even the Assistant Service Manager made the comment that he thought the whole thing would have been replaced. Secondly, we noticed that the driver side door had new scratches on it when we were picking up the vehicle. We pointed it out to the assistant service manager and even showed him video evidence of the door not having scratches before we brought it in (40 minutes prior to arrival - we live 35 minutes away). The Service Manager was preoccupied and couldn't come to address the claim but said he would call us later that day or in the morning. We came in on Wednesday and did not hear from him that afternoon or Thursday morning. I called and left him a voicemail just letting him know that we were still waiting on a call. No response. My wife messaged the assistant service manager first thing Friday morning but got no response from him and the we still didn't hear from the service manager. So basically we have gone 3 days with no response. These are the last two incidents but there were earlier issues with miscommunications between the sales team and the service center and so coupled with all of that, our experience has just been one of frustration and we have only had the vehicle 2 weeks. We really just need to get the scratches on the door issue resolved ...and resolved correctly. Thanks

It was easy to book my appointment for the day and time i needed

Very nice. Everything was completed in a timely manner. The techs were very courteous.

Your dealership is excellent—the staff are friendly and the service is attentive. Thank you very much. Special thanks to Danilo for doing his best to meet my needs.

Michell is always top notch in service. There’s nothing unreasonable. He’s great with communication. I drive a good 45 mins to get my vehicles serviced because of him. 1000/10.

Tyler works very hard to help the customer.

Easy scheduling, and quick drop-off and pickup. Work was completed in a timely manner.

My appointment was for 11am I got there about 10:30 for oil, filter and tire rotation and was informed that they were running behind. Around 12:15 pm there was no one in the service area, I did locate a service member (who was excellent, not the one I checked in with) I asked him on the status of my car, He checked online, then went to the service area, came back and found my paperwork on the desk of the person who checked me in, how long it was sitting there I have no idea, he was out to lunch. You need a better way of communication with your service area to avoid unnecessary delays

everyone was handled w/ great efficiency

I had an appointment to have 4 new tires put on my Yukon with a 4wheel alignment done at the same time. Once the new tires were put on, I was notified that no one was there to perform the alignment. I would think whenever you schedule folks to install new tires, you would insure that someone would always be there to perform the alignment. My service rep (Mitchel Summers) was very apologetic that I had to come back the next day for the alignment. Mitchel has always been very helpful whenever I bring my Yukon in for service. I would recommend him always. Nicholas J Bomicino

Taken on time. Done in less than 1 hour.

Service rep did excellent job assisting me. Good communication. Repairs done first rate! I am very pleased.

The service work was done efficiently and at a fair price. Howard Bush was very helpful, as usual.

Excellent job by your service advisor, Tyler. He discussed all the issues in plain English, made a recommendation and kept me informed every step of the way.

Chris was very helpful and worked well with alternative communication

Caden and Daniel were professional and efficient. Jeanice was great at initial questions.

Even though I didn’t purchase from their Dealership, they treated me as if I had!

Everything was great

George was awesome!! Great salesman, better man!!

Friendly and fast. Work was excellent

great service

Howard Bush is the best service technician I have ever had in the 7 years I have worked with him. Give him a pay raise

It took to long

Disappointing Service Experience at Fred Anderson GMC When we dropped off our vehicle at Fred Anderson GMC, we were not given clear instructions on where to leave it. We assumed the back of the dealership would be an appropriate location for overnight drop-off. However, we were quickly approached by a young employee who was surprisingly rude. Instead of offering helpful guidance, he bluntly told us we were in the wrong spot and needed to move the vehicle to the front. His tone was unfriendly and dismissive, which left a poor first impression. Once we successfully dropped off the vehicle, we made it explicitly clear that we did not want any work done without first being informed of the issue and any associated costs. We were relying on our Route 66 warranty to cover necessary repairs and did not want any surprises. Unfortunately, we were soon contacted by the service advisor who informed us that the only issue they could find was that the truck was “four quarts low on oil.” We found this diagnosis highly questionable, as we had just checked the oil ourselves and the level was full. When we challenged this, the advisor insisted there was no leak and no other explanation, simply stating, “That’s what it is,” and that our warranty wouldn’t cover the so-called repair. Despite the questionable diagnosis and lack of evidence of an oil leak, we were charged over $200—apparently for adding four quarts of oil. According to the paperwork, that’s all that was done. No explanation. No actual repair. Just oil—and a steep bill for it. This experience felt like a ripoff. Between the poor communication, unprofessional attitude from staff, and questionable service practices, I cannot recommend this location and will not be returning.

I bought my car May 18, 2023 brand new. It has had 3 engine turbo problems and been serviced for all 3 issues. I picked my car up on Monday and now 3 days later the engine light is back on and says reduced engine power AGAIN!

The BIGGEST COMPLAINT I have, is CUSTOMER SERVICE. When I tried to reach someone to find out about the status of my car, I was sent to a voice mail, where I left a message but, then did not hear back for several hours. I then called again and was told that my car had not been addressed as of yet. This was about 2 days after I dropped my car off for emergency service, concerning the MASTER CYLINDER, on a BRAND NEW car!! Thank goodness for your NEW employee, Corey. He was very diligent about my concerns and kept me informed. He is definitely a keeper!

We had a pleasant experience and the team was phenomenal! John was a great salesman!

I am very satisfied with Fred Anderson Buick. Everyone was so helpful and nice. They went the extra mile to get me the car I wanted.

Quick professional service. Mr Bush was an excellent advisor.

I did not have my vehicle serviced on 7/2/25. As a matter of fact, I'm still waiting for a call back, several weeks later, to have my truck brought in for service. My last call to the service department was on June 10, 2025 at 8:55am. I was told I'd get a call when I could bring my truck in, and that my part was still being held. I'm still waiting for that call.

Quick assistance. Great and warm welcome.

Came in for an oil change and tire rotation - thought all went well, but realized later that the tires had not been rotated - felt very dooped. Went back and complained and they credited my account for double the mistake cost. Will see if that works out to be true the next time I have to go in for something.

Carter was a very professional young man. Good job. I was told by lady at call center that my car would be taken back at appointment time of 12 noon. Took 37 minutes to get taken back.

I work thrid shift I got there a little early they got me right away did my oil change and got me out

Cole greeted me as I drove in Tahoe garage. He was efficient and answered all my questions.My oil change and check was done quickly.

John K our salesman was awesome to deal with he took care of everything.

Fast and friendly

The body shop did a nice job!

Took way too long to repair. 10 days was unacceptable for warranty work and an out of town vehicle. I ran out of medication and had to have my son drive to South Carolina pick me up and take me home (WV) then had to get my uncle to drive me back to South Carolina to pick up my car. I explained to the service department that I was from WV and would need medication and had a doctors appointment. I would have thought they could have understood my situation. Not pleased with the amount of time and inconvenience but it was fixed and I made it home. Will have to decide if I will choose Chevrolet again.

Thank You

The service we got was excellent and service employe was great explaining the service we needed and it was completed in a quick manner! Thanks to all

They helped me pick the best truck for me.

Mitchel was informative and kept me updated. Service was quick.

First class

Howard Bush is the best service advisor you have and he is a great person to work with. Thankful for all his knowledge and help with my vehicle.

I brought my Equinox in for a safety check since I'll be traveling in the near future. Everything checked out and I'm grateful my dealership offers this as a free service.

Mitchel Summers has always been great to work with.

Cole Pittman meet us as we drove in. He was all smiles and very polite. We were 30 minutes early but he said that was not a problem he would get us started right away. He got the paperwork ready and we were sitting in the customer waiting area. Within 30 minutes we were back in our vehicle with a fresh oil change and on our way. Cole Pittman was the epitome of an excellent customer service representative. Pleasant, efficient, knowledgeable and right on time. Thank you Cole!

All ok! Went fine.

I’ve been trying to get the front bumper on my 2002 Chevy Malibu fixed for about 2 years to no avail. On this last attempt they kept my car for 3 weeks to replace the bumper. About 10 days later the same issue occurred.

Excellent work from Alex Reynes and JB Kennedy!

I was greeted promptly and my vehicle service was taken care of in a swift but complete manner.

Very professional, with good details of my vehicle.

Daniel was great ! Manager assisting also great

I had a great experience with Fred Anderson Chevrolet!! I worked with Howard Bush and he was fantastic. I needed two modules replaced for my 2024 Chevrolet that were faulty. There was a little wait for the parts to come in, which is understandable, but once they were in, it was quick turnaround and I was on my way. Everybody at Fred Anderson was so friendly. I’m going to use Fred Anderson Chevrolet for all of my oil changes, tire rotations, and service from now on and when it comes to my NEXT Silverado, I’ll be headed to Fred Anderson Chevrolet to buy it down the road!!

Great service

Service was a bit slow but job was done well. Howard bush is a top notch service advisor

My BRAND NEW SUBURBAN had a SERIOUS brake system problem TWICE in one month!! I was beyond upset but, the professional team at my Fred Anderson dealership in Greer, SC met this Serious concern head on! They not only fixed the problem ( so far, so good ) but, they also reached out to GM and GM returned my decades Loyalty to GM in a very generous way. Thank you to all!!

Service is great. On line appointment making is useless. No verification was sent and when I called, the remote service group could not verify appointments and ask that a customer service rep and finally the service manager contact me. No one ever did!

Oil Change and tire rotation.

I got in and out of service in a timely manner.

overall great customer service

Great Customer Service and support team

N/A

It was great the way it was no time at all. I was in and out no time so that was great there thanks.

Fast, friendly

Really like working with Mike W. he explains everything we need to know. This is our 2nd car leased from Mike.

Carter was very polite and efficient.

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Good oil change service, on time and quick, will be back.

Howard Bush as my advisor explained the process to me clearly and applied my service discount. He also informed me of other recommendations for future services. The shop was clean as well with fresh coffee.

John was great to work with, he made the experience easy.

Gret

Made an appointment 2 weeks in advance for 9:30. Arrived 2 minutes before my appointment, but had to wait 15 minutes before I was checked in. It appeared to me since there were a number of cars/trucks parked inside, you were over booked!

Service consultant named Cole was efficient and friendly.

I seldom give five stars because in today's environment with too much work and less help, I don't expect a smooth and easy process on many things, but I will say that my recent visit was within my expectations. I had another vehicle to use so it wasn't an emergency, and I was not demanding an immediate repair. Never received a text concerning the cost for the work requested so I just texted him to let me know when my truck was ready to be picked up. I will continue to use the dealership to service my truck.

Howard Bush has always been great to work with! He and the service team get my vehicle in and out in a timely manner, with the work done properly.

Got my truck fixed after they had to wait on GM for parts.

Awesome place to buy a vehicle. JD did a fantastic job getting us the exact vehicle we wanted, could not be happier.

Always so competent and kind. Appreciate all, especially Mitchel

Awesome like every single time

I had an outstanding experience with Fred Anderson’s staff during the process of purchasing my vehicle! They delivered excellent customer service, and were very informative of ALL of the features of my vehicle. This was definitely 5-star services rendered! Thank you Mike Stanley and John!🙂

Vehicle went to the wrong shop, And then it went to the right shop for oil filter and air filter And oil change. Waited 3 and 1/2 hours Before work was performed. I was very ! upset

Chris Grey got me in and diagnosed told me the fix would cost in a short time. They installed two new batteries and was out of there in a hour total

I want to exclusively work with corey

On time. Work done right the first time. Great communications during the whole process.

The sales rep was a great guy, Danilo was very courteous, had everything ready to get us in and out. The pricing was good, from past experience the service department is first class. This is why I drove 2hrs and past my local dealership to go here.

All of my issues were solved & the staff was very helpful

nice

Service personal did a fine job on my 2018 chevy. Silverado LT.

Fast and easy. Very nice staff!

Mitchell, my go to service provider, is always personable and professional. He highlights recommended services in addition to the purpose of the visit without being overbearing. He always take some time to just chat and catch up from the last visit at the dealership

Good communication. Took a few days to get it into shop but once work started it was finished quickly.

The customer service was fantastic.

I just moved from Michigan and never been to your dealership before but my lease was ending so I needed to find a new car. I met salesman Dan Rosensteel when I walked in. He was welcoming and listened to what I was looking for and worked hard to find me exactly what I wanted. He communicated throughout the process and made got me the vehicle I wanted. It was a seamless transaction and I recommend Daniel and Fred Anderson family of dealers to anyone looking for a new or used vehicle

All of my expectations were exceeded. Very professional job and kept me informed throughout the whole process.

It was good

Purchased a new Silverado 1500 in July. Vehicle has a transmission noise. I alerted sales team members who requested service to contact me. I never heard from them. I took vehicle in for routine service and service advisor saw a fault code - U0101which indicates electrical issue or transmission control module fault. I asked service advisor if we could get it serviced and he informed me of no loaner cars and short staff of transmission techs. I contacted Kevin Whitaker and got scheduled within 2 days with a loaner. Haven’t heard back from Fred Anderson team.

Great experience! Every last person there . More black and white than Parks gmc in Greenville.

Mitchel Summers is by far the most professional maintenance manager I have dealt with. He address all my questions about my vehicle. I feel he is honest in all transactions concerning my vehicle. Thanks Mitchel

JB was amazing. Would buy again from him. No hassle and we were on the same page.

Good experience, other than returning to my vehicle to find my seat had been adjusted and not returned to the original position. Why can't techs deal with the owner's seat positioning, or if changed, at least make an effort to return it to the original setting.

Friendly salesman

Howard Bush is the best. Always gies out if his way to help me.

Extremely easy purchase process. Everything was accurate as advertised. Delivered the vehicle straight to my office. Exceeded expectations.

I had to have my car jump-started after it sat for a week, and have had trouble intermittently with starting. I went in to the dealership Tuesday and asked if I could have a diagnostic test run and what the cost would be. I was given a price of $175, and we discussed that I was not under obligation to get the repair done there even if they did the diagnostic run. When the serviceman attempted to crank my car, while I was standing there, it did the same thing. I left my car there to have the test run. The next evening, I called to asked if it was complete, and I was told I needed a starter and the price would be $1064. I declined and said I would pay for the diagnostic test and take my car. We picked my car up Wednesday evening. At the time I was very sick (I admitted to the hospital the next day). I mention this because I didn’t look at the paperwork they gave me when we picked up my car. After leaving the hospital, I looked at the paperwork that states: Car started ok. Started car 10 times, after 3rd time it begins to lag. Needs starter assembly. Total cost, Labor $175. I am very upset! No diagnostic test was run on my car. I paid a guy to crank my car 10 times and say it needs a starter. Also, if the starter is bad, would we have been able to jump start the car? I specifically went there and asked for the diagnostic test and that is not what they did. I am not happy.

Routine maintenance completed without incident. Mr. Howard Bush addressed all my concerns, only two), with professionalism. He was attentive to my questions and promptly answered them.

Great People

It was clean and the coffee was great! The service didn't take long at all.

Great experience

Second time I've scheduled oil change and tire rotation. First time tires wasn't rotated, now this time I get charge extra for tire rotation, smh.

Howard was a pleasure to work with. My SUV had a few things wrong with it and Howard kept me informed the entire time and went above and beyond in my honest opinion. You are very lucky to have someone like him taking care of your customers!

Dealership was very professional, knowledgeable, and friendly

Howard Bush is always great! Dealership is always clean and staff is courteous and welcoming.

I appreciated that they were very upfront and transparent about their pricing.

Easy scheduling, got me in and out in a timely manner. I did mention to Zach that the brakes were squeezing again at very low speeds (an issue we have had FA fix before due to bad break pads from GM) he said they would check them. At the end he said brakes checked good, as soon as I rolled out of the bay they were still squealing. I understand they couldn’t do a sale day repair if needed, but it would have been nice not to have to make another appointment to have them checked and then back again for the repairs if needed .

I got a video of walk around, but I didn't receive a copy of paperwork of work done. . . Therefore I have no idea what was done. I should have gotten an oil & filter change, but again, I can't tell. I am not technologically savvy so if it's done like that, I need more guidance. All staff friendly, professional & timely. Waiting area clean, nice & stocked with drinks & snacks. Thank you!

Great job. Really like the video of my car being serviced

Everyone was very helpful and professional.

It was fast and Mitchell was great

Mr. Mitchell Summers is an excellent service advisor. He is polite and respectful and dedicated to do what is best for my Yukon.

The car sold me, and your sales rep and manager facilitated the purchase. I’m a shopper, so I never impulse buy on the first stop, making sure I really want the vehicle at a fair price. After 6 weeks of shopping, I found the vehicle I wanted with the sales rep I wanted to purchase from.

I had a full service and some recalls done and rate my experience as Excellent with my service tech,, Howard 😇👍

Excellent service and quicker than expected!

Tyler was great and handled our situation with professionalism.

Howard is always top notch.

did a great job

Very good

John was great

Love Fred Anderson Chevrolet GMC Buick in Greer, SC. Bought my car there and get my oil changes and maintenance there. All staff very nice and helpful. Can't say enough about how much I appreciate this car dealership!!

Not great. Poor communication about the status of my service. Did not reset the oil life meter nor put a n a sticker reminder. The whole process wasted a lot of my time

Friendly people

I was there over a hour and a half for a oil change. My truck was done sitting in the waiting area. The advisor was nowhere to be found.

I made an appointment and ended up waiting an hour and a half for an oil change and tire rotation. I would have thought with an appointment it would have been faster. If it was going to be that long I should have been told ahead of time. I was late getting to work by an hour. I also had a credit because of a mix up during my last check up where I was charged for tire rotation that never happened.

Friendly and courteous

The sales/finance portion gets 5 stars. The attitude of the guy who was supposed to show me how to work the infotainment system...2 stars.

Called multiple times to get an appointment and no one called me back. Had to escalate to even get a call back. Took 3 weeks to fix the issue. Vehicle has been in the shop 5x for extended periods since I bought it new 1.5 years ago. I had to text and called the assigned service rep multiple times over a couple days before he would call back to let me know what is going on. Terrible service…will never buy from Fred Anderson again!!!!

You would not want me to give you my assessment at this time. It was in your shop for 17 days and it still is not repaired.

We love the friendly, professional service that we get at Fred Anderson. We have been going to another local Chevy dealer for service and they were a lot less customer oriented and much more expensive. The only wrinkle we ran into with Fred Anderson is the turnaround time. Our car was there for two weeks before the repair could be made.

I really enjoyed the service that you gave me. And Howard Bush a very patient and kept me posted about my car, and I appreciate that.

Was met at the door. My appointment was available as scheduled. Howard, my service advisor, explained the process to me. He also checked for any outstanding warrantee or recall issues. Howard notified me when the car was available to be picked up.

I sent my Silverado in for a transmission warranty issue. Howard Bush from sales called us weekly with updates. So far my truck is doing so much better than it was.

Everything was done in a timely manner. Mr.Bush was professional and he explained the entire process.

Professional people and work. Shoots straight with me. Offers suggestions to keep vehicle in top shape.

Needed a new battery

You have incompetent service technicians while fixing a problem. They broke something and for some reason I ended up paying for the broken part they broke. And for buying a new car from Fred Anderson the customer skills are very poor. All they care about is selling you the car and get the rest. Do you not want to honor contracts or warranties that were sold aftermarket they want you to pay out of your pocket for.

Always super

Great team & Great Experience!

Once I pulled into the service bay I was assisted by a nice lady who asked me to stand by my truck. I did, for 10 minutes waiting for an associate. There was a gentleman, working busily at his computer, 20 ft from me who didn’t even look away to at a minimum offer some assistance, as all they had to do was check me in since I had an appointment. I guess my expectations were a bit high since the Honda dealership next door as always has an associate ready to help as soon as you step out of your vehicle and gets you out of the service bay quickly since it’s potentially hazardous with vehicles being driven in and out. Looks like I’ll just start making the drive to Woodruff Chevrolet again.

All sales and finance people were very good! My parents are happy with their purchase!

Friendly knowledgeable sales staff that are interested in YOUR needs and wants. Not just trying to make a sale.